Patient Services, Executive

Requirements

Professional Conduct:

• Have the passion and heart for patient service and care

Competencies and Skills:

• On-the-job training will be provided to interested applicants without relevant experience
• High energy, dynamic and self-motivated
• Passionate about customer service
• Interested in healthcare and wellness
• Possesses good interpersonal & communication skills
• Preferably bilingual in English and Mandarin

Main Responsibilities

You will provide excellent frontline customer service which includes registration, appointment scheduling, cashiering as well as financial counselling to patients.

In addition, you will provide general administrative support to the department.

Patient registration and scheduling of appointments
Ensure high level of operational effectiveness while following SOPs
Attend to phone and email enquiry
Handle payments
File and maintain proper documentation
Other ad-hoc duties as assigned

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