Privacy Policy

RadLink is aware that various laws and regulations around the world govern data protection and we respect the fact that protecting your privacy is important to you. Therefore we would like you to know what information we maintain and what information we discard. With this Privacy Policy, we would like to inform you about our security measures.

1. PERSONAL INFORMATION

You can use this Website without disclosing your personal information and you are not required to provide personal information as a condition of using this Website, except as may be necessary to provide you medical services at your request. When you use this Website, some information may be stored for various security purposes.

For purposes of this Privacy Policy, the phrase “Personal Information” includes individual and statistical data.

2. COLLECTION AND PROCESSING OF PERSONAL INFORMATION

We collect personal information only when you provide it to us, through registration, completion of forms or e-mails, as part of an appointment for medical services, inquiries or requests about medial services and similar situations in which you have chosen to provide the information to us.

The database and its contents remain at RadLink and stay with data processors or servers acting on our behalf and responsible to us.

We retain the right to share your personal information with our corporate affiliates and with outside companies or agents working on our behalf to help fulfill our business obligations.

We will retain control of and responsibility for the use of any personal information you disclose to us. Your personal information may be transmitted to data storage facilities where we keep our central records.

3. PURPOSES OF USE

This Website only collects your personal information (such as your name, address, telephone number, and e-mail address) when you choose to submit it to us, and we only use it for those purposes which you approved, except where otherwise provided by law. The information about you will be used for the following purposes:-

    Providing health care services to you such as processing an appointment e.g. making an appointment, providing reminder messages/ emails, registering for medical check-up programme;
  • To set up and confirm appointments in relation to continuation medical care;
  • To contact you to tell you about possible treatment options and health-related benefits and services that may be of interest to you; and
  • Other related purposes

4. DISCLOSURE OF PERSONAL INFORMATION

We will not disclose your personal information to others unless we have previously gained your consent. However there will be circumstances where we may disclose your personal information without your consent, e.g. where we are required by law to disclose information or where the information is required to prevent or detect a crime. In the case of all disclosures we will always ensure the disclosure is legitimate and proportionate for the purpose of collection.

5. RIGHT OF ACCESS AND CORRECTION

You have the right to review and amend any personal information stored in our system if you believe it may be out of date or incorrect. Just send an e-mail to the address given in the imprint or contact at the address below. In exceptional circumstances, we reserve the right to deny you access to your personal information and may provide an explanation as required by applicable laws. Exceptional circumstances include where, among others:-

  1. An investigating authority or government institution objects to RadLink complying with an access and correction request;
  2. The information may, in the exercise of RadLink reasonable discretion and/or assessment, affect the life or security of an individual, and
  3. The information is collected in connection with an investigation of a breach of contract, suspicion of fraudulent activities or contravention of law.

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6. RIGHT OF WITHDRAWAL

You have the right at any time to withdraw your consent to the use of your personal information in the future by writing to us at the email address below, and such revocation will be effective to the extent that we have not already released the information pursuant to the authorization or otherwise taken action in reliance on the authorization.

7. DATA RETENTION

We will retain personal information for as long as is necessary and reasonable for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law.

8. WEB TRAFFIC DATA COLLECTED

When you visit the Website, we collect anonymous information. Anonymous information is information about how you use the Website (such as places visited and searches performed).

“Anonymous Information” also includes the domain names and/or IP addresses of browsers that visit our Website, time of day the Website was visited and other non-personally identifiable information. Anonymous information is information that is not tied to any individual, but helps to characterize the Website’s users to improve our services.

We use your IP address to help diagnose problems with our server, and to administer the Website. We use cookies to identify returning visitors, so that they do not have to reenter a password whenever they return to our Website. Cookies that are generated contain no identifiable information about you or your computer, and will only be used for the purposes indicated above.

9. SECURITY

This Website has what we consider to be reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. Information is stored on servers we believe to be reasonably secure. Access to change or edit content/information is restricted to those authorized by RadLink to do so.

“Phishing” is a scam designed to steal your personal information. If you receive an email that looks like it is from RadLink asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

10. LINKING

Linking to www.radlink.com.sg

RadLink reserves the right to modify, break or delete hyperlinks at any time, and takes no responsibility for any inbound links established by others that are affected by such changes. Under no circumstances may the Website or any of its content be “framed” or portions of the Website copied to a server, except as part of an Internet service provider’s or Internet search engine’s incidental caching of pages. Each page within the Website must be displayed in full (including all trademarks, branding, advertising and promotional materials), without any accompanying frame, border, margin, design, branding, trademark, advertising or promotional materials not originally displayed on the page within the Website.

Without our prior written consent you will not, and you will not authorize, direct or permit any other party to (a) co-brand the Website or any portion thereof, or (b) frame the Website or any portion thereof (so that the Website appears on the same screen within a portion of another website). “Co-branding” means to display a name, logo, trademark, or other indicia of ownership of any party in a manner reasonably likely to give a user of the Website the impression that the party has the right to display, publish, or market the Website or any content accessible within the Website. You agree to cooperate with us in immediately stopping any unauthorized co-branding, framing, or linking to the Website.

Linking from www.radlink.com.sg

This Website may contain hyperlinks to websites offered by parties other than RadLink. Such hyperlinks are provided for reference and convenience only. RadLink does not control such other websites and is not responsible for their content; nor does RadLink’s inclusion of hyperlinks to such websites imply any endorsement of the material on such websites or any association with their operators. Unless otherwise specifically stated on this Website, RadLink does not endorse any product or service or make any representation regarding the reliability, quality or accuracy of any products or services featured in, or linked to, any content appearing on this Website.

This Privacy Policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

11. UPDATES AND CHANGES TO PRIVACY POLICY

We reserve the right, at any time, to add to, change, update or modify this privacy policy, simply by posting such change, update or modification on the Website. Any such change, update or modification will be effective immediately upon posting.

12. PRIVACY POLICY FOR CHILDREN UNDER 18

This Website is not intended or designed to attract children under the age of 18. If you are under the age of 18, you must not provide your personal information. We do not collect personal information from any person we actually know is a person under the age of 18 unless agreed by the parents/ legal guardian.

13. CONTACT US

If you have comments or questions about this Privacy Policy, please contact RadLink at the email address enquiry@radlink.com.sg referencing “Privacy Policy.”